Microsoft 365

Install Word, Excel, PowerPoint, and more on your own device — free

Included with your school account

Every student and staff member gets Microsoft 365 free while they are at RNLS — on the web and installed on your own device. You can install it on up to 5 computers, 5 tablets, and 5 phones. You do not need to pay for Office or buy a product key.

Before you start

You need space and a stable connection

The desktop install is roughly 4 GB. Install it at home on your own internet if you can — it is a big download and it must not be interrupted.

Know your school email

Students use firstnamelastname@my.rnls.school.nz. Staff use firstnamelastname@rnls.school.nz. You will need your school password too — the same one you use to log in to a school computer.

Install on your device

Pick your device below and follow the steps.

1

Sign in to Microsoft 365

Go to office.com and sign in with your school email. Check the circle in the top right shows your name — if it shows a personal account, sign out and sign back in with your school account.

2

Click Install apps

On the Microsoft 365 home page, look for the Install apps button in the top right. Depending on the version you see, it may be labelled Install and more. Choose Microsoft 365 apps from the menu. A file called OfficeSetup.exe will download.

3

Run the installer

Open OfficeSetup.exe from your Downloads folder (or click it in the download bar at the bottom of your browser). Click Yes when Windows asks for permission. Leave it alone while it runs — it usually takes 10–20 minutes and it needs to stay connected to the internet the whole time.

4

Activate with your school account

When the installer finishes, open Word from the Start menu. Click Sign in and enter your school email again. This is what turns on your licence — if you skip it, Word will keep nagging you and eventually go read-only. You only need to do this once and the other apps pick it up.

Open Office.com to start

No "Install apps" button?

Some accounts are set up for the web versions only. If the button is missing or only offers the online apps, everything still works in your browser — and you can ask IT whether a desktop licence can be added to your account.

After installing

Save your work to OneDrive

When you save a file, pick the OneDrive location with the school's name next to it rather than your desktop or This PC. Your work is then backed up, available on every device you sign in to, and recoverable if your laptop dies the night before something is due.

Open OneDrive

Stay signed in

Your licence checks in with Microsoft every so often, so connect to the internet at least once a month. If you stay offline for a long time, the apps drop into read-only mode until you go online and sign in again.

Apps at a glance

Common questions

I cannot sign in

Make sure you are using your full school email and selecting Work or school account. Visit the IT Support guide if you need a password reset.

Do I have to pay for this?

No. It is covered by the school while you are enrolled here. If a website asks you for a credit card or a product key, you are in the wrong place — start again from office.com and sign in first.

It says my subscription has expired, or the apps went read-only

Usually this means the apps are signed in with the wrong account. In Word, go to File → Account, sign out of any personal account, and sign back in with your school email while connected to the internet.

The install failed or got stuck

Restart your device, uninstall any part-finished or older Office, and run the installer again on a stable connection. If it fails twice, bring your device to IT Support rather than trying random fixes from the internet.

What happens when I leave the school?

The licence ends with your school account, and the apps become read-only. Copy anything you want to keep out of OneDrive before you leave.

Where are my class Teams?

Open Teams and sign in with your school account. Your class teams appear automatically once your teacher has added you.

Can I use Microsoft 365 on my phone?

Yes. Download the Word, Excel, PowerPoint, Teams, and OneDrive apps from your app store and sign in with your school email — see the iPad & iPhone or Android tabs above.